Erman Nacy

Web3 Community Manager & User Support Specialist

Helping Web3 projects maintain well-structured communities and deliver reliable support for users navigating blockchain platforms.

πŸ“ Philippines 🌐 Available for Remote Collaboration

Impact

10+

Communities Moderated

5+ Years

Community Management

200,000+

Largest Community Managed

Thousands

Users Supported

Ecosystems & Projects I've Worked With

Venly Venly
Vite Labs Vite Labs
U2U Network U2U Network
KardiaChain KardiaChain
My DeFi Pet My DeFi Pet
Mytheria Mytheria
9D NFT 9D NFT
Quinzy Quinzy

About Erman

I am a Web3 community manager and user support specialist with experience supporting blockchain projects and their communities.

My work focuses on helping users understand and navigate Web3 platforms including blockchain wallets, NFT marketplaces, decentralized applications, and blockchain gaming ecosystems.

While working with Venly, I supported users interacting with the Venly Wallet and NFT Marketplace, assisting them in resolving issues and helping them understand blockchain tools.

Services

Community Management

Managing and moderating communities across Discord and Telegram.

User Support

Helping users navigate wallets, NFTs, and Web3 platforms.

NFT Platform Assistance

Supporting users interacting with NFT marketplaces.

Community Engagement

Maintaining active discussions and healthy community environments.

Blockchain Research

Supporting research initiatives related to Web3 ecosystems.

Professional Experience

Community Manager β€” U2U Network

Nov 2023 β€” Feb 2025

User Support Agent β€” Venly

Sep 2021 β€” Jun 2023

English Community Manager β€” Vite Labs

Apr 2018 β€” Nov 2022

Community Manager Lead β€” 9D NFT

Nov 2021 β€” Dec 2021

Core Skills

Web3 Community Management Blockchain User Support Discord Moderation Telegram Moderation NFT Platforms Customer Support Community Engagement User Onboarding Research Communication

Testimonials

β€œErman demonstrated dedication and professionalism while supporting users interacting with Venly’s blockchain services.”

Tim Dierckxsens β€” CEO, Venly

β€œErman helped me build and moderate many communities and knows what it takes to grow large groups successfully.”

Steven Tedjamulia β€” CEO, Social Lift

Contact

Email: va@thenacyempire.com

LinkedIn: linkedin.com/in/iamermannacy

Website: thenacyempire.com